Question 1

What is the minimum order quantity (MOQ)?

Accepted Answer

MOQ varies by product. Generally, MOQ starts from 50-100 units for most products. Please contact us for specific product MOQ.

Question 2

What payment methods do you accept?

Accepted Answer

We accept T/T (Bank Transfer), L/C, Western Union, and other payment methods. 30% deposit, 70% before shipment is our standard terms.

Question 3

How long is the delivery time?

Accepted Answer

Standard products: 7-15 business days. Custom/OEM products: 20-30 business days. Delivery time depends on order quantity.

Question 4

Do you offer OEM/ODM services?

Accepted Answer

Yes, we provide full OEM/ODM services including custom branding, packaging, and product specifications.

Question 5

What certifications do your products have?

Accepted Answer

Our products have CE, RoHS, FCC, and other international certifications depending on the product type.

Question 6

How do I get a product catalog?

Accepted Answer

You can download our product catalog from the Products page, or contact us directly for a customized catalog.

Question 7

Do you ship to Nigeria/Africa?

Accepted Answer

Yes, we have extensive experience shipping to Nigeria and across Africa. We work with reliable freight forwarders for smooth delivery.

Question 8

Can I visit your factory?

Accepted Answer

Yes, we welcome factory visits. Please contact us in advance to arrange your visit.

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